Effective Date: 01-04-2024
1. Introduction
Welcome to Ace Energy Solutions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.aceenergy.co.nz (the “Site”).
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details provided by you.
- Technical Data: IP address, browser type, operating system, and other details collected via cookies and similar technologies.
- Usage Data: Information about how you use our Site, including pages visited, time spent on the Site, and links clicked.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our Site.
- To improve, personalize, and expand our services.
- To communicate with you, including customer service, updates, and promotional information.
- To understand and analyze your usage trends to enhance your experience on our Site.
- To comply with legal obligations and prevent fraudulent activities.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Site.
You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Site.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies and individuals who assist us in operating our Site, conducting our business, or serving you.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
6. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
7. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of your personal data held by us.
- Correction: You can request the correction of inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data under certain conditions.
- Objection: You can object to the processing of your personal data for specific purposes.
- Data Portability: You can request the transfer of your personal data to another service provider.
To exercise these rights, please contact us using the contact information provided below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ace Energy Solutions
Email: info@aceenergy.co.nz
Phone: +64 20 4013 7848
Address: 103 Hillsborough Road, Hillsborough, Auckland